Privacy Policy
ProHealth Pathway - A division of Mednurse Consult ("we", "us", or "our",) is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, store, share, and protect personal information provided through our website, services, and communications. By using our services, you consent to the practices described in this policy.
This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
Personal Information
Full name, email, phone, date of birth, nationality, identification documents, professional documents (CV, nursing qualifications, NMC registration), employment history, payment information.
Technical Information
IP address, location data, browser type, device information, website usage data
Communication Records
Email correspondence, WhatsApp messages, consultation notes, support tickets
How We Use Your Information
Service Delivery
Providing visa advisory, nursing relocation, OSCE preparation, travel coordination.
Communication
Scheduling consultations, appointment reminders, service updates.
Payment Processing
Securely processing payments via Flutterwave, PayPal, Stripe.
Digital Product Delivery
Providing access to ebooks and study materials.
Marketing
Sending promotional materials and newsletters (opt-out available)
Legal Compliance
Complying with UK immigration laws and data protection regulations.
Legal Basis for Processing (UK GDPR)
Contract Performance
Fulfilling our service agreement with you
Consent
Where you have given explicit consent (e.g., marketing communications)
Legal Obligation:
Where required by UK immigration or data protection laws
Legitimate Interests
Business operations, fraud prevention, service improvement
Data Protection and Security
We implement robust security measures to protect your personal data:
- SSL/TLS encryption on our website for secure data transmission
- Secure cloud storage with encryption at rest
- Password-protected systems with multi-factor authentication
- Access restrictions limited to authorized personnel only
- Regular security audits and vulnerability assessments
- Secure payment gateways complying with PCI-DSS standards
- Staff training on data protection and confidentiality
Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. We may share your information only with:
Service Providers
Third-party platforms (Booking.com, Trip.com, Zoom, cloud storage)
Payment Processors
Secure gateways (Flutterwave, PayPal, Stripe)
Professional Partners
UK immigration solicitors, recruitment agencies, healthcare employers (with explicit consent)
Regulatory Bodies
UK Home Office, NMC, or other authorities where required by law
Legal Requirements
Law enforcement if required by court order
Data Retention
Active client data
Duration of service provision + 6 years (UK business record-keeping requirements)
Financial records
7 years (UK tax law)
Marketing communications
Until you opt out or withdraw consent
Consultation recordings
12 months unless otherwise agreed
Website analytics
Anonymized after 26 months
Your Rights Under UK GDPR
You have the following rights regarding your personal data:
Right of Access
Request a copy of the personal data we hold about you
Right to Rectification
Request correction of inaccurate or incomplete data
Right to Erasure
Request deletion of your personal data (subject to legal retention requirements)
Right to Restrict Processing
Request that we limit how we use your data
Right to Data Portability
Receive your data in a structured, commonly used format
Right to Object
Object to processing based on legitimate interests or for marketing
Right to Withdraw Consent
ithdraw consent at any time where processing is based on consent
Right to Lodge a Complaint
File complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk
To exercise any of these rights, contact us at admin@mednurseconsult.uk. We will respond within 30 days.
Cookies and Tracking Technologies
Our website uses cookies to enhance user experience: Essential Cookies (required for functionality), Performance Cookies (collect anonymous usage data), Functional Cookies (remember preferences), Marketing Cookies (track activity for advertising). You may disable cookies in browser settings.
International Data Transfers
If we transfer data outside the UK, we ensure appropriate safeguards: EU-UK Standard Contractual Clauses, Data Processing Agreements, transfers to countries with UK government adequacy decisions.
Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from children. Contact us immediately if you believe we have collected information from a minor.
Changes to This Privacy Policy
We may update this policy periodically. Material changes will be communicated via email or website notice. The "Last Updated" date indicates when last revised.
Contact Information
For questions regarding this Privacy Policy or your personal data:
ProHealth Pathway (MedNurse Consult) Email: admin@mednurseconsult.uk Whatsapp: +44 7555 688795